Phone Systems

A Complete Breakdown of Grasshopper Pricing & Plans

In this post, we cover the pricing and plans of Grasshopper. If you are looking for a Grasshopper alternative, you have come to the right place.

When it comes to choosing the right VoIP phone system for your business, price is always a top consideration. The question is, how do you know if a Grasshopper pricing plan is right for you? In this article, we will review all the Grasshopper pricing plans and give you our honest opinion on each one. We'll also discuss what's good and bad about their pricing structure, so that you can make an informed decision before signing up.

What is Grasshopper?

Grasshopper is a VoIP phone system designed for small businesses. This phone system includes features such as call forwarding, call waiting, voicemail, and conference calling. Grasshopper integrates with popular systems such as Skype and Google Voice as well as NetSuite, Salesforce and Outlook, making it a good option for businesses that already use these tools. One of the main selling points of Grasshopper is its flexibility - it can be used with either a traditional landline or a mobile phone. This makes it a good option for businesses that want to ditch their landline but keep their existing number.


How Does Grasshopper Work?

Grasshopper routes calls to your existing phone lines (either landlines or mobile phones). You can then use the Grasshopper app to manage your calls, voicemails, and faxes from anywhere. The app also includes features such as call forwarding and call recording.

Grasshopper Phone Pricing - How Does it Break Down?

Grasshopper has three different pricing plans:

  • Solo
  • Partner, and
  • Small Business

The Solo plan is the most basic and includes one phone number with three extensions. This plan starts at $26 per month when billed annually. The Partner plan is their most popular option and includes three phone numbers with six extensions. This plan starts at $44 per month. Lastly, the Small Business plan is their top-tier offering and includes five phone numbers with unlimited extensions. This plan starts at $80 per month.


So, what's good about Grasshopper's pricing?

All plans feature the same benefits, including:

  • business phone number
  • text messaging
  • extensions
  • call transfers
  • mobile and desktop apps
  • call forwarding
  • virtual fax
  • voicemail transcription, and more

What's bad about Grasshopper's pricing?

Even the most expensive plan is limited to five phone numbers. Since the Small Business plan comes with unlimited extensions, maybe that's all your team needs. Then again, while this may be okay for companies that have in-house staff members, it can make things more complicated for those that have sales agents out in the field, or workers that operate remotely.

Admittedly, you can purchase additional phone numbers for $10 per month, per number, but on top of the fees you're already paying, this can add up quickly. Put another way, Grasshopper's VoIP pricing and system structure makes it more difficult and expensive for team members to have direct connections with their clients and to work out of the office. And as far as we're concerned that's one of the big reasons people choose VoIP systems in the first place - to ditch the tether to their desks!

A Quick Glance at Grasshopper Reviews

We believe in looking at all the facts before choosing a VoIP phone system, so we took a peek at Grasshopper reviews on multiple websites.

The first that stood out right off the bat came from the website G2, where a user exclaimed, "If you are looking for a good phone system for small business move on. This platform is not it!"


They went on to say that the quality of calls was pretty poor, and that leaving the platform was incredibly difficult because SMS/MMS records were near impossible to transfer when porting numbers away from Grasshopper.

Other Grasshopper reviews that caught our attention said things like:

  • It doesn't work well for larger organizations
  • Customer support leaves something to be desired
  • There are no CRM integrations or call recording
  • Easy to use, but no options for video conferencing
  • The voicemail transcription isn't always accurate

A Grasshopper Alternative

If you've gotten this far in our Grasshopper pricing review, you may feel like we do that the VoIP system leaves something to be desired. And, you might be looking for a Grasshopper alternative. We recommend Ring4, the most affordable and easy-to-use VoIP business communication system on the market.

Just a few things you get with Ring4 that Grasshopper can't compete with include:

Ease of use - With the Ring4 app you can use the mobile device you already have and get your business phone online in minutes. Our app is easy to use and includes features such as SMS messaging and mobile phone numbers for team members.

More integrations with popular business software such as Slack, Google Calendar and Chrome,Taggg, and ZenDesk.

Additional in demand features like video conferencing and call recording.

Video conference x3 - mobile landscape

The best part? You can get all of this and more for just $8 per user, per month! Whether you have 10 people or 100 people working remotely or in the office, Ring4 can help you scale and grow with ease.

Learn more about what Ring4 can do for you. Get started with your 7-day free trial today!

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