Most businesses rely on email and phones to communicate, But unfortunate reality is many of these are outdated methods of communication.
10 Ways Using VoIP Benefits Real Estate Companies
Realtors and real estate companies depend heavily on communication. Know how VoIP makes it easier than ever to stay connected regardless of location.
The world of real estate is fast paced, and those who can’t keep up struggle to make a living in the industry. One thing that realtors and real estate companies overall depend on is communication. Being able to keep in touch with clients, prospective clients, sellers, etc… is critical if you want to make sales. That’s why more and more real estate agents are looking into Voice over Internet Protocol (VoIP) options.
VoIP technology is revolutionizing the way real estate agents and firms do business. By making it possible for users to take their office with them, VoIP makes it easier than ever to stay connected regardless of location. With features like cloud-based storage, VoIP offers real estate agents and firms the ability to access files or documents from anywhere in the world. With this in mind, in this post, we’ll explore VoIP for real estate companies and how it helps them get a leg up and land more deals. Let’s dive in!
VoIP makes it possible for real estate agents and firms to take their office with them.
Below are the top 10 uses of VoIP for real estate companies:
1. VoIP helps real estate companies add mobile functionality to their operations, allowing them to stay connected with their clients on the go.
With VoIP, real estate companies just like yours can incorporate mobile functionality into their daily operations. Agents and professionals can stay connected with their clients even when they aren’t in the office. Whether they are meeting potential buyers at a property or attending industry events, mobile VoIP options like Ring4 allow real estate professionals to make and receive calls, access voicemails, and stay connected to their office systems through their mobile devices. No important client calls or inquiry will go unanswered.
Simply put - VoIP really does help real estate companies and their employees to take their office with them wherever they may be. And, as a side benefit - responsiveness and overall customer satisfaction will get a healthy boost too!
2. VoIP provides the ability to send Internet faxes, which helps streamline communications and reduces the need for paper documents.
Though faxes may seem like something out of the dark ages to the millennials and Gen Z folks of today, fax machines are still necessary in the world of real estate. That’s one area VoIP for real estate companies comes in handy! It gives you the ability to send faxes of important documents without the need for traditional paper-based fax machines.
Leveraging VoIP means eliminating the hassle of printing, scanning, and physically transmitting documents. This streamlines communications, saves time, and reduces the reliance on paper documents, contributing to a more efficient and environmentally friendly workflow.
3. VoIP systems have Caller ID Name feature, which enables callers to type out their name exactly as they want it to appear when clients receive a call from them.
Imagine being able to input your name exactly as you want it to be displayed. Talk about ensuring accurate and professional identification! For real estate agents, this means that their clients will see their name or the name of their company in a personalized and recognizable format, enhancing professionalism and brand recognition. Little features like this enable real estate companies to leave a lasting impression and maintain a consistent and professional image during client interactions.
4. VoIP systems can send voicemails to users via email, and also provide voicemail transcription at no extra cost.
Voicemail transcription can be a lifesaver for the busy real estate agent on the go! VoIP systems often include voicemail transcription at no extra cost too. Missed that important client call because you’re out with your family for dinner? No problem! Read the text and quickly scan, search, and respond to important messages. Combining mobile phone calls with transcription capabilities streamlines communication processes, improves accessibility, and enhances productivity for real estate companies, ensuring that no message goes unnoticed or unaddressed.
5. VoIP systems use an automated attendant (or phone menu) to greet incoming calls with a customized message and offer caller options for proper routing.
VoIP systems offer a valuable feature called an automated attendant (aka a phone or greeting menu). This feature ensures that incoming calls to real estate companies are always greeted with a customized and professional message. Using features like this gives that personal touch caller’s have come to demand from companies.
The automated attendant also provides options to callers, allowing them to select the appropriate department or individual they wish to reach. Offering a menu-driven system via VoIP empowers real estate companies to efficiently route incoming calls. When clients and customers are quickly and accurately connected to the right person or department, wait times go down and customer satisfaction goes up!
6. VoIP users can obtain a local phone number to strengthen their market presence.
With VoIP, real estate professionals can choose a local phone number in any desired area code, even if their physical office is located elsewhere. This local presence creates a sense of familiarity and trust among clients and prospects within that specific market. It also can help you and your agents establish a stronger connection with their target audience, increase credibility, and lead to stronger relationships with potential clients. After all, if you have an agent trying to sell property in New York, a prospect receiving a call from a California area code could be off putting.
7. VoIP systems can be used to route inbound calls to more than one line, which solves customer waiting time and improves first-call resolution.
VoIP systems offer the advantage of call routing, allowing inbound calls to be directed to multiple lines simultaneously. This feature is particularly beneficial for real estate companies as it helps solve customer waiting time and improves first-call resolution.
By routing calls to multiple lines, real estate professionals can ensure that incoming calls are promptly answered by the first available agent or team member. This eliminates the need for customers to wait in long queues or be transferred from one person to another, resulting in a more efficient and satisfactory customer experience. With VoIP's call routing capabilities, real estate companies can optimize their call handling processes, minimize customer wait times, and increase the likelihood of resolving customer inquiries or issues on the first call, ultimately enhancing customer satisfaction and loyalty.
8. VoIP systems offer features such as call forwarding, caller ID, SMS, voicemail, and video calls.
Call forwarding allows real estate professionals to redirect incoming calls to another number, so they won’t miss important calls regardless of where they are at the time. Caller ID displays the caller's information, so agents will know who’s calling, and SMS capabilities allow real-time text messaging with clients. Finally, voicemail ensures that even if an agent can get to the phone, the important information will get through! In other words, thanks to VoIP for real estate companies, nothing pertinent will fall through the cracks.
9. A Good VoIP Provider Can Help You Grow and Scale. For example, Ring4 only charges you for the lines you need.
Choosing a reliable and flexible VoIP provider can be instrumental in the growth and scalability of real estate companies. A prime example is Ring4, which stands out for its cost-effective approach. Unlike traditional phone systems that require businesses to pay for a set number of lines regardless of their usage, Ring4 charges only for the lines needed. This scalability allows real estate companies to adjust their communication needs based on demand, avoiding unnecessary expenses. With a VoIP provider like Ring4, businesses can easily add or remove lines as their team grows or changes, ensuring efficient resource allocation and cost optimization. This scalability feature empowers real estate companies to adapt to their evolving needs, efficiently manage their communication infrastructure, and focus on expanding their business.
10. VoIP is Much Cheaper than Other Phone Plans
One significant advantage of using a VoIP phone system for real estate is that when you compare it to traditional landlines, it’s much cheaper. Not only is it cheaper than installing hardware, it’s usually cheaper for international calls too!
Unlike traditional phone plans that might charge high per-minute fees or require long-term contracts, VoIP leveraging existing broadband connections. It’s worth noting that VoIP providers often offer flexible pricing plans and customizable features as well. This means real estate companies can tailor their communication setup to their specific needs and budget.
VoIP For Real Estate Agents - Step Into the Future
VoIP technology has revolutionized communication for real estate companies, offering numerous benefits and opportunities for growth. From adding mobile functionality and streamlining communications to providing automated attendants and customizable caller ID, VoIP empowers real estate professionals to enhance their market presence, improve customer service, and increase operational efficiency.
Moreover, VoIP systems offer features such as call forwarding, SMS, voicemail, and video calls, ensuring seamless and versatile communication with clients. To experience the advantages of VoIP firsthand, we invite you to try Ring4, a leading VoIP provider. Sign up now for a free 7-day trial of the Ring4 VoIP mobile phone system, explore the full range of its features, and discover how it can transform your real estate business. Don't miss out on this opportunity to take your communication to the next level. Try Ring4 today!
About the author
Ashley Grant is a content creator currently based in Richmond, Ky. Ashley grew up in Tampa, and attended the University of South Florida. Go Bulls! When she isn’t writing and or hosting her Bloggy Friends Show podcast, she loves trying new foods and beverages, exploring the city she lives in, and traveling as much as possible. In addition to ghostwriting for several small businesses and freelance writing under her own name for a variety of websites, she blogs about her lifestyle, working from home, and much more at FamousAshleyGrant.Website
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