Inbound calls should make your customer happy & come back for more. With that in mind, we’re sharing here seven best practices for handling inbound...
There are many ways to communicate in business - horizontal, vertical, internal, external, upward, & downward. Understand each one of them in detail...
Communication is critical to small business to build relationships. Here are eight ways for your small business to effectively manage communication.
There are different layers of communication in a business and myriad tools like VoIP and chat. Through this article we help you map which one to use...
In this guide, you will learn about the role of VoIP in remote collaboration and the top benefits of using it, and how VoIP has revolutionized...
Good business communication systems are vital for a healthy business. Effective business communication systems can increase productivity, and boost...
A detailed comparison of Google Voice Vs. Ring4, to help you determine which of the two is the best small business phone system.
If you are looking for a few ways to improve customer satisfaction, here are nine customer service tips that you can implement right away.
Here's a rundown of Grasshopper vs. Google Voice. Find out of which of the two is better, reliable and affordable for your business.